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    Qwest Dex litters phone books on foreclosed house next door

    Img00722-20100619-1150

    For the second year in a row...

    • 20 June 2010
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    almost 2 years ago talktoqwest responded:
    talktoqwest
    Hello, Steph here from Qwest, I am sorry to see that there have been so many telephone books delivered to this empty home. Here is a location where people can opt out of deliveries of local phone books. http://www.ypassociation.org/AM/Template.cfm?Section=Environmental1&Template=/CustomSource/ZipSearch.cfm

    I hope this is helpful,

    thank you

    Steph Lake
    Manager, Talk To Qwest Team

    "At Qwest your account information is confidential and protected by law, so I need your permission to access the account.”

    almost 2 years ago Perfect Porridge responded:
    Perfect Porridge
    Thanks for the comment, Steph. So you're saying it's my responsibility (the next door neighbor) to opt out a foreclosed home from Qwest Dex phone book spam? Why doesn't Qwest just *not* deliver to vacant properties? Especially those covered in "Foreclosed" and "Do Not Enter" signs?
    almost 2 years ago Perfect Porridge responded:
    Perfect Porridge
    Hey Steph Lake, I called your toll free number, and they said they can't stop the deliveries without a home phone number. How would you like a company to litter all over the vacant properties in your neighborhood?
    almost 2 years ago talktoqwest responded:
    talktoqwest
    I agree they shouldn't deliver to empty homes, especially if it seems obvious that it is empty. If you can send me the physical address of the home I can see what we can do to request no more deliveries. Thank you My address is talktous@qwest.com

    Steph Lake
    Manager, Talk To Qwest Team

    "At Qwest your account information is confidential and protected by law, so I need your permission to access the account.”

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